Terms of Use

awberymanagement.co.uk is operated by GQbet Casino Online Ltd. The text below is the complete agreement between the operator and the player. Verbal assurances, live chat conversations and promotional banners cannot vary it.

Forming the contract

The contract is formed the moment you submit the registration form described on the login and sign up page and tick the acceptance box. No trial period applies, and stakes already accepted cannot be withdrawn from, because the service is delivered immediately.

Who is excluded

Minors, anyone registered with a national self-exclusion scheme, residents of territories we do not serve, and employees of the operator together with their close family may not hold an account. Using a VPN to defeat a territorial restriction is a material breach.

One account per player

Duplicates are assessed on email, postal address, phone number, device fingerprint and payment method. The newer account is closed and any bonus claimed twice is removed.

Money held on account

Deposited funds earn no interest and are not a bank deposit. Methods, limits and clearing times sit on the deposits and withdrawals pages.

Dormant accounts. After twelve consecutive months without a sign-in an account is treated as dormant. We email you 30 days before applying any administration fee, which never exceeds the available balance.

Bonuses, wagering and abuse

Rates, caps and deadlines are published on the bonuses page. A maximum stake per round applies for as long as wagering is outstanding.

We treat as abusive: betting both sides of an outcome, choosing games solely to neutralise risk, coordinated play across several accounts, and repeated deposit-withdraw cycles with no genuine play. The consequence is loss of the bonus and anything won from it; your own deposit stays withdrawable.

Verification and anti-money-laundering

Identity verification happens before your first withdrawal at the latest, and earlier where AML monitoring requires it. We may also request evidence of source of funds. Withdrawals remain on hold until documents are supplied.

Service availability

We aim for continuous availability without guaranteeing it. Planned maintenance is announced in advance. Where an incident occurs the server log is decisive: an unfinished round is completed or refunded, and a win displayed in error is void.

Complaints and disputes

Send complaints to [email protected] quoting your username, the date and, if possible, a screenshot. We acknowledge within 48 hours and reply on the substance within eight working days. Failing agreement, the courts at the operator’s registered seat have jurisdiction.

Responsible gambling

Limits, time-outs and self-exclusion are set out on the responsible gambling page. A reduction in any limit takes effect immediately.