Team Leader
| Strategic Manager | |||
| Business Manager | |||
| Operational Manager | |||
| Team Leader | |||
| Leading the business at the front line |
Development Programmes
Team Leader Programme (TLP)
Designed to reflect the growing importance of the team leader/supervisor/first line manager role, using a blended learning approach (5 delivered days and supported independent study), accredited with an Introductory Certificate in First Line Management focusing on:
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Personal Skills
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People Skills
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Process Skills
Tailored One or Two-day Workshops
Recently delivered workshops building competences at the Team Leader level include:
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Customer Care
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Developing Effectiveness
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Counselling
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Teambuilding
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Team Performance
If you would like to discuss your requirements, please contact us.
To read more about our approach to programme design and delivery: our approach
To read more about workshops delivered at other management levels: skills development