Gwalia was awarded an Enhancing Leadership and Management Skills Award (ELMS award) in recognition of its dynamic approach to leadership and management training. The award was presented at the Business Skills Success Conference at Swansea’s Liberty Stadium.

As a leading, not for profit provider of social housing and care services in South and Mid Wales, Grŵp Gwalia employs over 840 people and manages over 9,500 units of accommodation. The company has an established focus on leadership development as their Learning and Development Business Partner David Langridge explains:

“Grŵp Gwalia is committed to developing its leaders and managers to equip them with the skills they need. We believe that continuous investment in our workforce is central to delivering excellent results to all our customers. We were delighted to win the ELMS award in recognition of our efforts."

Awbery Management Centre worked with Grŵp Gwalia to design bespoke leadership development progammes at first line and middle manager levels. Each programme took into account the specific challenges being faced by managers in the third sector, and provided development in the areas of time management, managing change, and effective communication and delegation skills, through both theory and practical application.

Outcomes from the award-winning programme included:

• Greater efficiency
• Staff that are more knowledgeable confident and able to cover for their manager.
• Improved tenant/resident satisfaction
• Increased productivity
• Improved staff morale / job satisfaction
• Reduced deficits within departments
• The opportunity to share experiences
• Cost savings through reduced absenteeism and better use of resources, including learning and development initiatives

Awbery Management Centre’s Mary Sisson commented:

“Awbery Management Centre congratulates David and his team on not only their success at the ELMS award but also for their unwavering commitment to developing their current and future managers. They are a deserving winner and an outstanding example of how focused leadership development can deliver real business benefits.”

To discover how Awbery Management Centre can help boost managerial performance please email Mary Sisson.